Support
Adlo support

We will help you keep campaigns moving.

Use this page for launch questions, billing questions, creative review, and anything that looks unusual in your dashboard. Include the campaign name and the page where you saw the issue so we can move quickly.

Private beta support is handled directly by the Adlo team. If a campaign cannot launch safely, Adlo keeps it as a draft and prevents uncaptured card authorizations from completing.
Campaign or billing help

Best for launch attempts, paused ads, invoices, saved cards, reporting questions, or anything tied to money.

Email support
Creative help

Best for generated media, uploaded files, creative approvals, missing previews, or creative plan questions.

Email creative support
What to include
1
Campaign name or creative name.
2
The page you were on, such as Campaign Builder, Billing, Analytics, or Creative Library.
3
What you expected to happen and what happened instead.